Terms of Use & Service

These Terms are an electronic agreement between you and Tributaries Unicorn LLP, operating under the brand BlackPapers (“BlackPapers”, “we”, “us”). They govern blackpapers.in, related accounts, communications, business-record search and services (collectively, the “Platform”).

By using the Platform you agree to the provisions applicable to website use. By clicking an acceptance control, placing an order, paying an invoice or instructing us to begin, you agree to the provisions applicable to that service and to the incorporated Privacy Policy, Refund Policy and any accepted proposal or order form. If you do not agree, do not use or purchase the affected service.

You must be at least 18 and legally competent to contract. If you act for a company, LLP, firm, trust, society or another person, you represent that you have authority to provide instructions, share the relevant data and bind that person. We may request identity, authority, KYC or beneficial-ownership evidence and may decline or suspend work until satisfied.

BlackPapers is a legal-tech and business-compliance platform. We coordinate enquiries, workflow, payments, documents and access to in-house personnel or independent chartered accountants, company secretaries, advocates, valuers and other professionals. Regulated work may be performed, signed or certified only by the appropriately qualified professional, who remains responsible for duties imposed by their profession.

The Platform itself is not a law firm, accounting firm or government authority and is not affiliated with MCA, GSTN, the Income Tax Department or any other authority unless expressly stated. Assignment of an independent professional does not make that professional our employee, partner or agent with authority to bind us.

Blogs, guides, calculators, search results, templates, estimates, FAQs and automated responses are general information. They are not a substitute for advice applied to your facts and do not create an advocate-client, accountant-client or other fiduciary relationship. A professional relationship arises only under a confirmed engagement with the relevant professional and within its stated scope.

Laws, fees, forms and portal practices change. You must obtain advice before acting on material decisions. We may correct or withdraw website content without liability for reasonable, non-misleading updates.

The accepted proposal, order confirmation or statement of work defines the service. Anything not expressly included—including appeal, hearing, inspection response, additional filing, penalty, litigation, travel, translation, notarisation, valuation or government fee—is outside scope and may be separately charged.

Timelines are estimates beginning only after cleared payment and receipt of complete, usable documents and approvals. They pause while input is outstanding. Government processing, portal availability and authority decisions are outside our control. Unless expressly guaranteed in a signed document, time is not of the essence.

You must provide complete, current, lawful and authentic information; review drafts and application data; meet response and payment deadlines; and retain originals. You remain responsible for commercial decisions, statutory obligations and the accuracy of facts submitted in your name.

We may reasonably rely on your instructions and materials without independently auditing them. You are responsible for penalties, rejection, delay, rework and third-party claims caused by inaccurate, incomplete, late, forged or unauthorised material. You must promptly tell us if circumstances change.

Where we send a draft, summary or filing data for approval, you must identify errors before authorising submission. An approval by email, account action, OTP, recorded call, WhatsApp from the registered number or other agreed electronic method may be relied upon as your instruction.

We will not treat silence as approval for a filing that legally requires express authority. However, silence may pause the service, move it to hold status or lead to abandonment under the Refund Policy.

Unless stated otherwise, quoted professional fees exclude GST, government fees and third-party expenses. Estimates based on current information may change if the scope, law, authority fee or facts change. We may require advance or milestone payment and may suspend work or withhold unfiled deliverables while an undisputed amount is overdue.

You authorise our payment provider to process the selected payment method. We do not ordinarily receive full card credentials. You must not initiate a false or abusive chargeback; documented payment and delivery records may be given to the provider to contest it.

Cancellations, earned professional time, non-refundable statutory charges, abandonment, service credits and processing timelines are governed by our Refund & Cancellation Policy. That policy preserves any remedy that cannot be excluded under consumer law.

We will perform the accepted scope with reasonable care, but do not guarantee name availability, registration, licence, tax position, objection outcome, approval, grant, funding or any government or third-party decision. Authority queries, inspection, hearings, resubmission and appeal may require additional scope and fees. A rejection or delay is not proof of service deficiency.

Directory and search information may be compiled from government, public or authorised sources. It can be incomplete, delayed, machine-processed or affected by source errors. It is not a certified extract, credit report, due-diligence conclusion or recommendation. Verify material information with the issuing authority and the entity concerned.

You may not use the directory to harass individuals, unlawfully profile them, send spam, make automated eligibility decisions, resell personal data, reconstruct restricted fields or evade technical limits. Access may be rate-limited, suspended or blocked to protect data subjects, the Platform or source rights.

You are responsible for credentials, authorised users and activity through your account. Notify us promptly of suspected compromise. You must not:

• use the Platform for fraud, impersonation, infringement, unlawful solicitation, money laundering, tax evasion or another illegal purpose;
• upload malware or material you are not authorised to provide;
• probe security, bypass access controls, disrupt service or access another user’s data;
• scrape, crawl, bulk-download, train a competing model on, republish or commercially exploit Platform content without written permission;
• misrepresent affiliation with BlackPapers, a professional or a government authority; or
• abuse, threaten or harass our personnel, professionals or users.

As between you and us, you retain ownership of material you submit. You grant us and assigned providers a limited, non-exclusive licence to host, copy, convert, review, transmit and otherwise use it only to operate the Platform, deliver the service, maintain lawful records, protect rights and meet legal obligations. This licence ends when the purpose and any required retention end.

We apply reasonable confidentiality controls, but email and internet transmission are not risk-free. Do not place admissions, privileged strategy or unrelated high-risk data in a general enquiry. Confidentiality does not cover information already public, independently developed, lawfully received from another source, approved for disclosure, or required to be disclosed by law.

The Platform, brand, software, design, databases, original content and compilations are owned by or licensed to us. We grant you a revocable, non-exclusive, non-transferable licence to use them for your own lawful internal purpose. No ownership transfers.

You may share a normal link and short attributed excerpt. You may not copy a substantial part, remove notices, create derivative products, reverse engineer, frame, mirror, resell or use our marks without written permission. Client-specific final deliverables may be used for their intended internal or filing purpose after full payment, subject to third-party and professional rights.

Government portals, payment systems, cloud tools, messaging services, maps and external links are controlled by others. Their availability, terms and privacy practices apply independently. We are not liable for their acts or outages, though we remain responsible for obligations the law places on us.

You agree to receive service communications electronically at the contact details supplied. Marketing is sent only where permitted and may be stopped using the offered opt-out. Opting out of marketing does not stop transaction, security or legal notices.

We may reject, pause or terminate access or an engagement where payment is overdue, required information is missing, risk or conflict exists, conduct is abusive, a request may be unlawful, a professional cannot ethically act, security is threatened, or these Terms are materially breached. Where reasonably possible, we will give notice and an opportunity to cure.

On termination, accrued fees and rights remain due. Provisions concerning payment, intellectual property, confidentiality, disclaimers, liability, indemnity, records and disputes survive as necessary.

To the maximum extent permitted by law, the public Platform and general content are provided “as available”. We do not warrant uninterrupted operation, that every error will be corrected, or that public-source data is complete. Any express commitment in an accepted service document remains binding and overrides this general disclaimer for that commitment.

To the maximum extent permitted by law, BlackPapers, its partners, personnel and service providers are not liable for indirect, incidental, special, exemplary or consequential loss, or loss of profit, opportunity, goodwill or anticipated saving, arising from the Platform or service.

Our aggregate liability arising from an affected paid service will not exceed the professional fee actually paid to BlackPapers for that specific service during the six months before the event. For a free feature, aggregate liability will not exceed ₹5,000. These limits do not apply to fraud, wilful misconduct, gross negligence, breach of confidentiality caused by us, or liability that applicable law does not permit us to exclude or limit.

You will indemnify BlackPapers and its personnel against third-party claims, penalties and reasonable costs arising from your unlawful use, breach of these Terms, infringement, unauthorised instructions, or false, forged or misleading material. This indemnity does not cover loss caused by our fraud, wilful misconduct or gross negligence. We will provide reasonable notice and control of defence, subject to your not settling in a way that admits liability for us without consent.

Neither party is liable for delay caused by an event beyond reasonable control, including authority or portal failure, law change, natural disaster, epidemic, war, civil disturbance, cyber incident, utility or communications failure, provided the affected party takes reasonable mitigation steps. Payment already due and confidentiality obligations are not excused.

First raise a complaint through our Grievance Redressal process. The parties will attempt good-faith resolution for 30 days after a complete written notice.

Subject to non-waivable consumer rights, an unresolved dispute will be finally resolved by a sole arbitrator mutually appointed under the Arbitration and Conciliation Act, 1996. The seat and venue are New Delhi, proceedings are in English, and either party may seek urgent interim relief from a competent court. If appointment is not agreed, the statutory appointment procedure applies. Indian law governs and courts at New Delhi have exclusive jurisdiction for court proceedings permitted under these Terms.

Nothing prevents an eligible consumer from using a consumer commission or another forum that cannot lawfully be excluded.

We may update these Terms prospectively for changes in law, security or services. The revised date will be posted and material changes will receive proportionate notice. Changes do not retrospectively alter a confirmed order unless required by law or agreed by both parties.

If a provision is unenforceable, it will be limited or removed only to the necessary extent. Failure to enforce is not a waiver. You may not assign an order without our consent; we may assign it as part of a reorganisation or business transfer while preserving your material rights. The accepted service documents form the entire agreement for their subject.

BlackPapers, operated by Tributaries Unicorn LLP
E49/5, Pocket D, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi 110020
connect@blackpapers.in · +91 82998 24396